Using secure POP and IMAP

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Secure POP or IMAP connections for downloading email are required as of August 1, 2007. To use secure POP connections, connect to mail.ocf.berkeley.edu using SSL on port 995; to use secure IMAP connections, connect to mail.ocf.berkeley.edu using SSL on port 993. See below for client-specific instructions.

If you are having trouble downloading email, please check the following:

  • you are using your OCF username (not your full email address) and password to authenticate
  • the option for SSL is checked
  • the option for "Secure Authentication" or "Secure Password Authentication" is not checked

Contents

How to configure your client for secure POP or IMAP

The following are step-by-step instructions for configuring some of the more common email clients. For information on how to configure others, see the documentation for your client, or check the documentation for CalMail or Gmail.

We use a few conventions throughout the instructions below:

  • File->Exit means "from the File menu, select Exit".
  • Information you should enter exactly as shown is enclosed in 'single quotes'. When entering this information, omit the quotes.

If you are having trouble following these instructions, or have a correction, suggestion, or addition, please email staff@ocf.berkeley.edu.

Microsoft Outlook Express and Outlook 2000 for Windows

  1. Select Tools->Accounts.
  2. In the Internet Accounts window that opens, click on the Mail tab.
  3. Select the name of your OCF email account, and click the Properties button.
  4. In the Properties window that opens, click on the Servers tab.
  5. Ensure that the value of "Incoming server (POP3)" or "Incoming server (IMAP)" reads 'mail.ocf.berkeley.edu'.
  6. In the Properties window, click on the Advanced tab.
  7. Under "Incoming Mail (POP3)" or "Incoming Mail (IMAP)", click on the checkbox for the setting "This server requires a secure connection "(SSL)", if it's not already checked. The port number displayed should change automatically to '995' (POP) or '993' (IMAP); if not, change it.
  8. Click OK to save the settings and close the Properties window.

Microsoft Outlook 2002 (XP) and 2003 for Windows

  1. Select Tools->E-mail Accounts.
  2. In the E-mail Accounts wizard that opens, choose "View or change existing e-mail accounts", and click Next.
  3. Select the name of your OCF email account, and click on the Change button.
  4. Ensure that the value of "Incoming mail server (POP3)" or "Incoming mail server (IMAP)" is 'mail.ocf.berkeley.edu'.
  5. Click the More Settings button.
  6. In the Internet E-mail Settings window that opens, click the Advanced tab.
  7. If it's not already checked, click on the setting for "This server requires an SSL-secured connection" (Outlook 2002) or "This server requires an encrypted connection (SSL)" (Outlook 2003) under "Incoming server (POP3)" or "Incoming server (IMAP). The port number displayed should change automatically to '995' (POP) or '993' (IMAP); if not, change it.
  8. Click OK to save the settings and close the Internet E-mail Settings window.
  9. In the E-mail Accounts window, click Next.
  10. Click Finish.

Mozilla Thunderbird 1.5 and 2.0

  1. Open the Account Settings window. On Windows and Mac OS X, this is Tools->Account Settings; on Linux and other Unix systems, Edit->Account Settings.
  2. In the Account Settings window that opens, find your OCF account in the left pane (you may need to scroll down to see this). Select Server Settings under your OCF account; incoming server settings will be displayed in the right pane.
  3. Ensure that the value of "Server Name" is 'mail.ocf.berkeley.edu'.
  4. Under Security Settings, ensure that the option for SSL is selected. The port displayed should change to '995' (POP) or '993' (IMAP) automatically; if not, change it.
  5. Click OK to save your settings and close the Account Settings window.

Mozilla Thunderbird 0.x and 1.0

Note that if you are still using these older versions of Thunderbird, you should upgrade, as Thunderbird 0.x and 1.0 no longer receive security support and have known security issues.

  1. Open the Account Settings window. On Windows and Mac OS X, this is Tools->Account Settings; on Linux and other Unix systems, Edit->Account Settings.
  2. In the Account Settings window that opens, find your OCF account in the left pane (you may need to scroll down to see this). Select Server Settings under your OCF account; incoming server settings will be displayed in the right pane.
  3. Ensure that the value of "Server Name" is 'mail.ocf.berkeley.edu'.
  4. Ensure that "Use secure connection (SSL)" is checked. The port displayed should change to '995' (POP) or '993' (IMAP) automatically; if not, change it.
  5. Click OK to save your settings and close the Account Settings window.

Apple Mail (Mac OS X)

  1. Select Mail->Preferences.
  2. In the window that opens, select the Accounts icon at the top.
  3. In Mac OS X 10.3 and 10.4, select the name of your OCF email account in the Accounts list at the left. In Mac OS X 10.2, select the name of your OCF email account in the Description field, and click Edit; this opens an Accounts window.
  4. Ensure that the value of "Incoming Mail Server" is 'mail.ocf.berkeley.edu'.
  5. Select the Advanced tab.
  6. Next to the Port or "Connect to server using port" setting, ensure that "Use SSL" is checked. The port number displayed should change automatically to 995 (POP) or 993 (IMAP); if not, change it.
  7. On Mac OS X 10.2, click OK to close the Accounts window.
  8. Close Mail's Preferences window (use the red button at the top left of the window, or select File->Close).

Microsoft Entourage for Mac OS X

  1. Select Tools->Account Settings (Entourage X) or Tools->Accounts (Entourage 2004).
  2. In the window that opens, select the Mail tab.
  3. Select the name of your OCF email account, and click Edit; this opens an "Edit Account" window.
  4. Under "Receiving mail", ensure that the value of "POP server" or "IMAP server" is 'mail.ocf.berkeley.edu'.
  5. Click on the button "Click here for advanced receiving options".
  6. In the window that appears, click on the setting "This POP service requires a secure connection (SSL)" or "This IMAP service requires a secure connection (SSL)". The port number displayed should change automatically to 995 (POP) or 993 (IMAP).
  7. Click the small box in the upper left hand corner of the advanced receiving options window to close it.
  8. Click OK to save your settings and close the "Edit Account" window.
  9. Close the "Accounts" window (use the red button at the top left of the window).

Eudora 5.1 or later (Light Mode) for Windows

  1. Select Tools->Options.
  2. In the "Options" window that opens, select "Checking Mail" from the "Category" list at the left.
  3. Ensure that the value of "Mail Server" is 'mail.ocf.berkeley.edu'.
  4. From the drop-down box under "Secure Sockets when Receiving", select "Required, Alternate Port".
  5. Click OK to save your settings and close the "Options" window.

Eudora 5.1 or later (Paid or Sponsored Mode) for Windows

  1. Select Tools->Personalities. The Personalities pane will be selected at the left of the application window.
  2. Right-click the personality corresponding to your OCF account, and select Properties.
  3. In the Account Settings window that opens, select the Incoming Mail tab.
  4. Ensure that the value of "Server" is 'mail.ocf.berkeley.edu'.
  5. From the drop-down box under "Secure Sockets when Receiving", select "Required, Alternate Port".
  6. Click OK to save your settings and close the Account Settings window


Accessing your OCF email from external webmail services

In Gmail (Receiving OCF mail)

  1. Click Settings in the top right corner.
  2. Click the Accounts tab.
  3. Lower on the page, where it says Get mail from other accounts, click Add another mail account.
  4. Enter: yourusername@ocf.berkeley.edu
  5. Hit Next Step
  6. Under username, type: yourusername
  7. Under password, type: (whatever your password is)
  8. Leave POP Server as it is: mail.ocf.berkeley.edu
    • Leave Always use a secure connection (SSL) when retrieving mail checked.
    • Leave Port as 995.
  9. Check the box leave a copy of retrieved message on the server if you want copies remaining in your OCF inbox.
  10. I highly recommend checking label incoming messages, and selecting New label..., and typing: OCF (as the new label name)
  11. If you don't want these mingling in your inbox with your Gmail email, check archive incoming messages. You'll just have to make sure you check the OCF label you've just made once in a while so that nothing escapes your attention.
  12. Click Add Account.


  • You should now be able to receive mail sent to your @ocf.berkeley.edu account.


In Gmail (Sending OCF mail)

Now, if you want to send out as yourusername@ocf.berkeley.edu from Gmail:

  1. Click Settings in the top right corner.
  2. Click the Accounts tab.
  3. At the upper part of the page, where it says Send mail as, click Add another email address.
  4. When a new window pops up, under email address, type: yourusername@ocf.berkeley.edu (the name will be whatever you want shown when people receive it, 'Dwight', 'Dwight Schrute'...)
  5. Click Send Verification.


  • At some point, you'll need to check your OCF mail for an email telling you how to confirm from the other end. (Luckily, you've just followed the instructions above for receiving this mail in Gmail.)
  • Once you're done, you should be able to see a dropdown menu when you compose new messages. From there, you can choose to email out as yourname@gmail.com or yourusername@ocf.berkeley.edu.
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