Getting an account

1. Request account online

Go to the online account request to login to CalNet and follow the instructions to fill out a form online. The account name must be based on your real name, and this must be the first and only account for the individual or group. If you have any questions, contact OCF staff.

If the online account request does not work, you will need to come to the lab when a staff member is around and present your Cal ID or some form of identification listed on the account eligibility page. To make sure that a staff member will be around in the lab when you stop by, check the staff schedule.

2. Await Account Activation

Your account will generally be available at the end of the week (Saturday/Sunday) or a week after you've submitted your account form to a staff member. You'll receive an email notifying you that your account has been created. At this point, your account is completely usable. If you did not receive an email after one week, try to log into our computer system. If you cannot log into our computer system, notify a staff member to see if your account is completely processed yet.

Note: There are times when it takes one and a half or two weeks to create your account. This occurs when we have a lot of accounts to create.

If there are issues processing your account, you will be contacted by email. Please ensure that you are eligible for an account (if you are a student, you need to be registered for the current semester), that you have never requested an account for the individual or group in the past, and that the account name is based on the your real name or group name.

1. Visit our computer lab

• To make sure that a staff member will be around in the lab when you stop by, check the staff schedule.
• The person requesting the account must be a group signatory or have a signed letter from a signatory authorizing them to request the account.

For groups registered with the Office of Student Life, either public listing as a signatory or logging into your active Student Affairs registration status is an acceptable form of verification.

• Have the person coming in for the group present a Cal ID or some form of identification from the account eligibility page.

The person requesting the account must be willing to take responsibility for the group account and present University-issued identification.

• If your group is not listed on the Campus Life and Leadership listing of organizations then your group will need the one of the following documents:

A copy of the Office of Student Life group verification form

A copy of a department letterhead supporting the account request (if your group is sponsored by the department)

2. Complete an account form

Option A: Fill out a form in lab

Grab a copy of the group account form from the gray tray by the printer in our computer lab, fill it out, and bring it to a staff member.

Option B: Print out form online and bring to lab

Or you can print your own copy of the group accounts form and bring it to a staff member in lab.

• By filling out these forms, you agree with the terms on the sheet. (So please read it.)

3. Submit your account form

Give your account form to a staff member. Also hand in your group verification form or letter. After verifying your eligibility, the staff member will ask you to input a temporary account password.

4. Await Account Activation

You account will generally be available at the end of the week (Saturday/Sunday) or a week after you've submitted your account form to a staff member. You'll receive an email notifying you that your account has been created. At this point, your account is completely usable. If you did not receive an email after one week, try to log into our computer system. If you cannot log into our computer system, notify a staff member to see if your account is completely processed yet.

Note: There are times when it takes one and a half or two weeks to create your account. This occurs when we have a lot of accounts to create.