File transfer support

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OCF users may transfer files to and from their accounts through a variety of methods. SFTP is the recommended means of remotely uploading files to and downloading files from the OCF. Users may also visit our computer laboratory and transfer files using a floppy disk, writable CD, or USB drive.

Contents

Transferring files using SFTP

To transfer files using SFTP, connect to ocf.berkeley.edu with your SFTP client; alternately, you may connect to any host that you may SSH into. Commonly used SFTP clients include SSH Secure Shell, WinSCP, and PuTTY on Windows, Cyberduck and Fugu on Mac OS X, and sftp and scp on most Unix systems (Linux, *BSD, Solaris).

For detailed instructions regarding how to use SFTP to transfer files to and from the OCF, please consult the appropriate page for your SFTP client:

Windows Mac OS X Linux/Unix-like
  • Recommended: WinSCP
  • Alternatives:


Troubleshooting

FTP client cannot connect

FTP is no longer supported due to security concerns. Refer to this page for full details.

SFTP client cannot transfer files, or transfers them only partially

First, you should check whether you can connect to OCF servers at all. Try using SSH to login with your username and password. If this does not work, then the problem is most often that you are behind a mis-configured router or firewall. A number of users have reported that updating the firmware in their routers has ended their troubles, so one of the first things may be to check if there's an update available for yours.

If the problem is not with the modem/router, then you probably are behind a firewall that is blocking connections to our server. If you are connecting from a corporate network, this is especially likely. For home users, the firewall could be in your cable/DSL router, or in firewall software you have installed on your computer. Since this involves software or hardware on your side, the OCF staff, unfortunately, can only offer rather limited assistance. You'll just have to fiddle with the settings, especially with ones mentioning "trusted site", "allow connections to", or something along those lines.

If you can connect to OCF via SSH, then you should check your quota to see if the files are transferring partially due to your being over quota. Please see our quota documentation for information about how to check your quota.

SFTP client cannot connect, but other services, such as webmail, works

This could happen if your cred entries are out of sync. This problem can be fixed by changing password; however, you may need to know your "current" password (that is, the password our Unix system thinks is current), which is probably different from your current webmail password. Alternatively, you can drop by the OCF Lab when a staff is around to reset the password.

External links

The following are links to popular SFTP clients:

Microsoft Windows

Mac OS X

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