Contacting OCF staff
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There are several ways to contact us. Email is usually our preferred method of contact.
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We have several different mailing lists, each of which may be read by a different set of volunteers, depending on interest and expertise. In all cases, please remember not to send us your password over email, as your account will be disabled.
- staff@ocf.berkeley.edu
- The most general address -- any questions about OCF accounts, services, or anything else not covered below should be sent here. Your mail will be seen by all of staff, so will usually be answered much faster than if you mail any one staff member. (And you may get a better answer, since all our staff members have different areas of expertise, and you may not pick the best one for your question.)
- site-manager@ocf.berkeley.edu
- The OCF Site Manager is responsible for running the OCF machines and supervising the OCF Staff. This is the place to mail if you would like to join OCF Staff, or if you have any comments/complaints about the actions of OCF Staff. Any staff decision, such as suspending an account for misuse, may be appealed to the Site Manager.
- general-manager@ocf.berkeley.edu
- The OCF General Manager is in charge of managing the OCF organization, and serves as chair of the OCF Board of Directors. Any administrative matters not related to the operation of the OCF computers should be sent here. The General Manager is also the person who can hear appeals to overturn any decision of the OCF Site Manager.
- bod@ocf.berkeley.edu
- The OCF Board of Directors sets the policies for the OCF, and makes most major decisions. They can also overturn any decision made by the OCF Site or General Managers, or OCF Staff. The Board meets regularly during the semester, at times announced in the ucb.org.ocf newsgroup, and in the login messages on the OCF machines.
- paper@ocf.berkeley.edu
- The OCF Printer & Inventory Management Personnel(s) are available to answer questions about print quotas, paper usage, requests for page accounting reviews and for general OCF Inventory availability.
Internet Relay Chat (IRC)
Server: irc.ocf.berkeley.edu
Channel: #ocf
You can view instructions on how to access #ocf on IRC via your UNIX shell. Or you can launch the Java-based web-based client to start chatting now.
In person
When
- Our staff members will be in the computing lab during the current staff hours.
- The OCF lab is officially open whenever Heller Lounge's open hours occur. Note that OCF Staff may not be present during all of these hours.
Where
- We are located in Heller Lounge in the Martin Luther King, Jr. Student Union (labeled as 'King Student Union' on the Map), west of Sproul Hall. It is housed in the same building as the Cal Student Store. Just enter from the southeast entrance of the MLK building, and you should see the doors to Heller Lounge facing the entrance. You'll need to show your student ID when you enter Heller Lounge before accessing the OCF.
- Step-by-step photo directions to the lab are also available.
- 37°52'8.05"N, 122°15'34.19"W. +/-0.2"
Telephone
The phone number at the Heller Lab is +1 (510) 643-9888.
Postal mail
Our mailing address is:
Open Computing Facility
400 Eshleman Hall, #4500
UC Berkeley
Berkeley, CA 94720-4500
USA
